CallRevu Joins Tekion’s Strategic Partner Program to Enhance Dealership Communication Experiences

Pleasanton, CA, Jan 21, 2024 – Tekion, innovator of the first cloud-native platform serving the entire automotive retail ecosystem, today announced a strategic partnership with CallRevu, a leader in dealership communication solutions. This collaboration integrates CallRevu directly into the Automotive Retail Cloud (ARC) platform via Tekion's Automotive Partner Cloud (APC), enabling seamless communication across departments and enhancing customer engagement.

Through this partnership, dealerships can leverage CallRevu’s advanced communication features within ARC CRM to streamline workflows and reduce inefficiencies. Dealers gain the ability to manage inbound and outbound calls and their recordings and audit logs, in real-time , ensuring timely follow-ups and personalized engagement, while eliminating the need for manual processes. CallRevu simplifies dealership communication, fostering better collaboration and improved customer experiences.

“Our partnership with CallRevu underscores Tekion’s commitment to empowering dealerships with modern tools to enhance operations and customer satisfaction,” said Bill Kennedy, Business Development Director at Tekion. “By embedding CallRevu into ARC CRM, we’re not just streamlining communication—we’re enabling dealerships to foster stronger customer relationships, enhance operational agility, and drive measurable results across their teams.”

“At CallRevu, our mission has always been to empower dealerships with the tools they need to deliver exceptional customer experiences and drive operational success,” said Lilly Melamedas, Sr. Director, Strategic Partnerships and UC&C. “Partnering with Tekion allows us to integrate our advanced communication solutions directly into the Automotive Retail Cloud, providing dealerships with the efficiency, transparency, and insights necessary to really excel in today’s competitive market.”

This partnership highlights Tekion’s dedication to modernizing automotive retail by driving innovation and operational excellence. By incorporating CallRevu into Tekion’s ARC platform via APC, dealerships can access a seamless communication solution that prioritizes efficiency, transparency, and customer engagement.

About CallRevu

Originating from within a dealership, our platform offers unified solutions designed specifically for the automotive industry. Our capabilities start from the origin with a comprehensive hosted phone system, call monitoring & tracking, performance training, and reputation management, all driven by real-time data and analytics. 

By transforming each interaction into valuable analytics and actionable insights, we empower our partners to make informed decisions, streamline operations, accelerate revenue growth, and cultivate customer excellence.  For more information visit www.callrevu.com.

MEDIA CONTACTS: Tekion: Marylou Hastert, press@tekion.com CallRevu: corp.comms@callrevu.com