Introducing Tekion AI Copilot for Service: Announced Live at NADA 2025

At this year’s NADA, Tekion’s Founder & CEO, Jay Vijayan, unveiled our latest innovation—AI Copilot for Service. Designed to transform dealership operations, this groundbreaking tool leverages AI to save time, enhance efficiency, and deliver unparalleled convenience for service teams and customers alike.

Jay was joined on stage by Finley Ewing IV, CEO of Ewing Automotive Group, who is piloting Copilot AI for Service. Finley shared how the tool is already making a difference for his dealership:

"Copilot AI allows our Advisors to focus time on taking care of customers and communicating with the technicians to get cars through the shop faster. It’s revolutionized our Service Department."

Copilot AI for Service empowers dealerships by:

• Providing personalized, AI-powered recommendations for service teams.
• Enabling faster, more accurate communication with customers through clear mobile updates, including inspection videos and repair recommendations.
• Streamlining operations to focus on building trust and delivering better service experiences.

This announcement is just the beginning of how Tekion continues to push the boundaries of innovation in automotive retail.

Enjoy the clip from Jay’s keynote and hear firsthand how Copilot AI for Service is paving the way for more efficient, customer-centric service operations.