United States
About Tekion:
Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.
Job Description
We're looking for an enthusiastic person who loves challenges, pushes boundaries and is passionate about delivering awesome customer experiences. In this mid-level role, you will be a subject matter expert in your domain to help coordinate and communicate with our dealership clients, identifying, documenting and resolving complex, cross-functional and cross-departmental issues. Our transparent and collaborative culture means we work both independently and together as a team on projects in an agile environment.
Seeking Domain Experts in
Accounting
Key Responsibilities
- Leading others to work effectively in a strong customer service and team-oriented environment
- Communicating regularly with senior leadership and account managers, providing reports and updates on all projects and open critical, client and product issues
- Identifying configuration and training needs of dealership clients and executing independently on training and setup changes.
- Facilitating dealership client meetings remotely with Accounting office personnel often for multiple hours at a time, working with multiple dealerships every day.
- Collaborating effectively in a fast-paced exciting environment while ensuring that deliverables and activities are properly documented and acted upon in a timely fashion.
- Up to 25% travel (fly) to client sites if necessary
Skills and Experience
- Excellent customer management track record
- Excellent written and spoken communication
- Strong problem solving and creative thinking
- Prior success at a competitive DMS provider or Tekion with a focus on Accounting
- Prior success within Implementation and/or Support teams at Tekion or a competitive DMS provider
- SaaS experience
- Dealership experience and DMS familiarity
Preferred Skills
- Experience as an Office Manager or Controller at a dealership
- Located in Central or Mountain Time zone preferred
Perks and Benefits
- Competitive compensation and generous stock options
- 100% employer-paid top-of-the-line medical, dental and vision coverage
- Great benefits including unlimited PTO, parental leave and free snacks and beverages
- The opportunity to work with some of the brightest minds from Silicon Valley’s most dominant and successful companies
- Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper
- Work on the latest and coolest technologies – everything is home-grown and built ground-up
- A dynamic work environment with a strong sense of community and collaboration
- The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy
- Exciting opportunities for career growth and development
Current Tekion Employees – Please apply via Greenhouse Internal Job Board
The salary range describes the minimum to maximum base salary range for this position across applicable US locations. The actual compensation offered may vary from the posted hiring range based on geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. In addition to the compensation listed, this position may be eligible for equity compensation, and a bonus or commission whereby total compensation may exceed base salary depending on individual or company performance. Your recruiter can share more about the specific salary range during the hiring process.
Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics.
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